AI Match Level: High
Housekeeping Assistant
Grand Rovinka Hotel • Dehiwala
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Job Overview
The Housekeeping Assistant plays a critical role in maintaining the cleanliness and organization of facilities to ensure a welcoming environment for guests and staff. This position is essential for upholding the standards of hygiene and appearance complying with corporate protocols. A successful Housekeeping Assistant contributes to the operational efficiency of the establishment by delivering superior housekeeping services while ensuring adherence to safety and sanitation guidelines.
Key Responsibilities:
- Execute routine cleaning tasks, including dusting, vacuuming, mopping, and sanitizing designated areas to meet and surpass quality assurance standards.
- Perform laundry duties, including washing, drying, folding, and distributing linens and towels, ensuring an adequate supply for guest use.
- Assist in maintaining inventory levels of cleaning supplies, reporting shortages proactively to ensure timely reordering.
- Collaborate with other departments to ensure seamless operational flow and immediate response to service requests.
- Conduct thorough inspections of individual work areas, identifying potential maintenance issues and reporting them to the maintenance department.
- Adhere to health and safety regulations, employing safe working practices and ensuring compliance with environmental standards.
- Implement and follow cleaning checklists to guarantee thoroughness and consistency in service delivery.
- Participate in training sessions to enhance cleaning techniques and stay updated on best practices in housekeeping operations.
- Foster a positive and respectful atmosphere through proactive communication with guests, addressing queries related to cleanliness or housekeeping services.
- Assist in deep cleaning projects as required, including seasonal or specialized cleaning tasks.
- Monitor and maintain equipment used in cleaning activities to ensure its proper functioning and report any malfunctions as necessary.
- Support emergency response efforts by executing cleaning tasks required in situations such as spills, accidents, or epidemics.
Objectives:
- Achieve a minimum 95% satisfaction rate in cleanliness based on guest feedback surveys within the first year.
- Maintain an inventory accuracy level of 98% for cleaning supplies and linens, reducing waste and ensuring availability.
- Complete all assigned cleaning tasks within the established time frames, achieving operational efficiency benchmarks.
- Ensure that no more than one safety incident occurs per 1,000 hours worked, reflecting a commitment to safety practices.
Required Qualifications:
- High school diploma or equivalent; additional certification in housekeeping or related field preferred.
- Minimum of 1 year of experience in housekeeping or cleaning roles within a hospitality, healthcare, or similar environment.
- Proficient in using cleaning equipment, chemicals, and safety guidelines associated with the housekeeping industry.
- Strong attention to detail and ability to effectively prioritize tasks in a fast-paced environment.
- Excellent communication skills, with the ability to interact professionally with guests and team members alike.
- Basic knowledge of health and safety regulations applicable to cleaning operations.
Key Responsibilities:
- Execute routine cleaning tasks, including dusting, vacuuming, mopping, and sanitizing designated areas to meet and surpass quality assurance standards.
- Perform laundry duties, including washing, drying, folding, and distributing linens and towels, ensuring an adequate supply for guest use.
- Assist in maintaining inventory levels of cleaning supplies, reporting shortages proactively to ensure timely reordering.
- Collaborate with other departments to ensure seamless operational flow and immediate response to service requests.
- Conduct thorough inspections of individual work areas, identifying potential maintenance issues and reporting them to the maintenance department.
- Adhere to health and safety regulations, employing safe working practices and ensuring compliance with environmental standards.
- Implement and follow cleaning checklists to guarantee thoroughness and consistency in service delivery.
- Participate in training sessions to enhance cleaning techniques and stay updated on best practices in housekeeping operations.
- Foster a positive and respectful atmosphere through proactive communication with guests, addressing queries related to cleanliness or housekeeping services.
- Assist in deep cleaning projects as required, including seasonal or specialized cleaning tasks.
- Monitor and maintain equipment used in cleaning activities to ensure its proper functioning and report any malfunctions as necessary.
- Support emergency response efforts by executing cleaning tasks required in situations such as spills, accidents, or epidemics.
Objectives:
- Achieve a minimum 95% satisfaction rate in cleanliness based on guest feedback surveys within the first year.
- Maintain an inventory accuracy level of 98% for cleaning supplies and linens, reducing waste and ensuring availability.
- Complete all assigned cleaning tasks within the established time frames, achieving operational efficiency benchmarks.
- Ensure that no more than one safety incident occurs per 1,000 hours worked, reflecting a commitment to safety practices.
Required Qualifications:
- High school diploma or equivalent; additional certification in housekeeping or related field preferred.
- Minimum of 1 year of experience in housekeeping or cleaning roles within a hospitality, healthcare, or similar environment.
- Proficient in using cleaning equipment, chemicals, and safety guidelines associated with the housekeeping industry.
- Strong attention to detail and ability to effectively prioritize tasks in a fast-paced environment.
- Excellent communication skills, with the ability to interact professionally with guests and team members alike.
- Basic knowledge of health and safety regulations applicable to cleaning operations.
Key Responsibilities
The Housekeeping Assistant is responsible for maintaining cleanliness and order in guest rooms and common areas, ensuring a welcoming environment for visitors. This role plays a crucial part in enhancing guest satisfaction and upholding the establishment's reputation. By performing efficient cleaning and maintenance tasks, the Housekeeping Assistant contributes to the overall guest experience and operational success.
Pre-screening Questions
The following questions will be asked during the application process to evaluate your fit for this role:
No pre-screening questions for this role.
Housekeeping Assistant
Grand Rovinka Hotel
Expires on: Oct 21, 2026
Salary
Negotiable
Job Type
Full-time
Expiry Date
21 Oct 2026