AI Match Level: High

Counter Sales Representative

Oceania Gas Ltd Suva, Fiji

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Job Overview

Oceania Gas is the leading manufacturer of industrial, medical, and food-grade gases in the South Pacific. We are the authorized distributor of BOC gases, industrial safety products, and welding equipment throughout the region. We are seeking a suitably qualified and experienced professional to join our team as a Counter Sales Representative Lami.
Key Responsibilities
• Process customer orders accurately and efficiently on SAP & TrackAbout Software.
• Handle counter sales, customer enquiries, quotations and cash transactions professionally.
• Ensure showroom presentation, shelves, displays and stock arrangement are maintained at all times.
• Verify inventory levels and ensure stock availability is organized and controlled.
• Manage stock movements, credit notes and inventory transfers accurately.
• Ensure daily banking and COD reconciliations are completed with no discrepancies.
• Monitor open sales orders, back-orders and pending customer deliveries.
• Maintain accountability and responsibility for all branch operational duties assigned.
• Support branch operations and ensure all tasks are completed within required timeframes.
• Maintain strong customer service standards and professional communication.
• Assist with showroom cleanliness, safety and overall branch presentation.
• Ensure compliance with Oceania Gas operational procedures and policies.
The Ideal Candidate Must Have
• Minimum 1–2 years experience in retail sales or customer service.
• Strong attention to detail and accuracy in stock handling and documentation.
• Ability to work independently and take ownership of responsibilities.
• Good communication and teamwork skills.
• Basic computer knowledge and willingness to learn SAP & TrackAbout systems.
• Must have clean police clearance record.
• Must hold a clean Group 2 driving licence added advantage.
What We Are Looking For:
We are looking for a motivated and reliable individual who is:
• Responsible and accountable in completing assigned work.
• Customer focused with positive attitude.
• Able to work under pressure in a fast-paced retail environment.
• Committed to maintaining high operational and showroom standards.

Pre-screening Questions

The following questions will be asked during the application process to evaluate your fit for this role:

Question 1
What is the most important trait for a Counter Sales Representative?
Question 2
How do you handle difficult customers?
Question 3
If a customer asks for a product that is out of stock, what is your best course of action?
Question 4
What do you believe is the key to effective communication with customers?